What is Way2ride?It’s about creating a better way to get around New York City, and Philadelphia.
How does it work?The first step is bringing true one-tap payments to taxis using your mobile phone. No more fumbling for your wallet or navigating payment screens at the end of the ride. With a different tap, you can view nearby vacant taxis or estimate a taxi fare in advance. Soon you will also be able to electronically hail vacant taxis with your app for immediate pickup.With payment, tip and receipt preferences stored in your app, a single tap at the beginning of your ride is all it takes. When the ride is over, you can just get out.
1.Get inWhen you get into a taxi, just open the app and press the “I’m in a taxi” button
2.TapIn most taxis, the speaker is located below the screen in the middle of the partition...
but if the TaxiTV screen is located up in the glass, look for the speaker below the credit card terminal.
3.Get outWhen the ride is over, just check the TaxiTV screen make sure your payment has processed and get out. That’s it!

The check-in tap works automatically only at the beginning of the ride. If you’re on your phone when you get into the cab, don’t worry. Just press the mobile check-in button to re-enable it. And if for some reason, your tap doesn’t work, just enter the 7-digit code to check in manually.
What if I want to change my tip or my credit card? You can change your tip or credit card at any time during the ride from the "Your'e Checked In" Screen. From this screen simply tap on the credit card, or tip and follow the instructions to change either one. What phones can I use? Right now, the app is available for Android and iPhone. Is my information secure? VeriFone is the worldwide leader in secure electronic payments (just look down the next time you swipe your credit card in over 80% of major US retailers). Plus, we’ve been accepting your in-taxi payments here in New York for over seven years. Does it work in all the taxis? The app currently works in over 10,000 NYC taxis, and in 90% of Philadelphia taxis. What if I have a problem? If you have any issues with your trip, or the app you can send us a note via our contact us form. Be sure to provide as much detail as possible in your note, and our support team will assist you promptly.

If you have a general problem about the taxi or driver in New York please contact the TLC directly by dialing 311. If you have an issue in Philadelphia please contact the PPA by dialing 215 683-9440. Does it cost anything to use the app? Nope. Just your regular taxi fare, plus any tip you choose.
Sign up within the Way2ride Mobile Application to receive standard rate text message for VeriFone Way2ride. Message frequency based upon use. Text STOP to 43521 to opt out. Text HELP to 43521 for support, 1-866-283-3630. Message and data rates may apply. Participating Carriers include: AT&T, MetroPCS, Cricket, T-Mobile, U.S. Cellular, Sprint, Nextel, Boost, Virgin Mobile and Verizon Wireless.